Your whole call operation on one screen.
Live call tracking, click-to-call softphone, recordings and AI quality scoring — all in your CRM. Every call auto-links to the right customer, and no conversation gets lost.
Every side of running calls.
Not a separate dialer screen — the call sits inside the customer record. The call ends, everything stays in place.
Live call tracking
See active and waiting calls in one panel.
Softphone (click-to-call)
Click a number, dial from the browser.
Recording & playback
Record every call, replay it any time.
AI quality score
Auto-score conversations and surface the best.
Agent scorecard
See volume, quality and performance per person.
Auto-link to CRM
Every call attaches to the right customer record.
Automatic Transcription
Every call becomes searchable text — search what the customer actually said, quote it, share it with the team.
Sentiment Analysis
The tone of each conversation is scored automatically, so you spot an unhappy customer the moment the call ends.
Auto Summary & Actions
A short summary and the action items from every call — nobody has to replay a 20-minute recording.
Topics & Keywords
Which topics, objections and competitor names come up in calls? Extract the recurring themes automatically.
AloTech Integration
Every call finished in AloTech lands in the CRM automatically; filtered sync brings in only the calls you want.
Queue Metrics
How long do callers wait in each queue and how do those calls end? Volume and duration broken down by queue.
Every call, with the customer’s full history.
A separate dialer splits context. In Rocketly the call lives in the record — history, notes and quotes on one screen.
Sales, support and collections.
Warm follow-up
Link the call to the record, warm the deal.
Fast resolution
History in front of you, answer ready on the call.
Disciplined outreach
Who you called and when, on the record.
Quality
Coach with AI scores and scorecards.
Bring your calls into the CRM.
Softphone, recording and AI quality scoring — every call auto-linked to the right customer.