01 · CONTROLLED HANDOFF
Turning a WhatsApp dealer order into a quote
01
The dealer writes item codes and quantities to the rep’s line; the message lands in the inbox and matches an existing account record.
02
The price list and discount tier on the record become visible, and the rep moves the lines into the quote module.
03
The quote is produced as a PDF with a validity date and shared through a dealer-specific link.
04
Views land on the record; if no answer arrives within the window you set, a follow-up task opens for the rep.
05
An approved quote moves to the Dispatch Plan stage, and the items to be prepared go to the warehouse team as a task.