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Energy

Solar enquiries keep arriving, but the survey and proposal file is scattered.

Rocketly links rooftop PV, ground-mount and energy efficiency enquiries from WhatsApp, Instagram, web forms and ad lead forms to a single record. The site survey, the pre-assessment note, the proposal and the maintenance contract move on one screen.

Where the Solar and Efficiency Sales Process Falls Apart

Rooftop PV, ground-mount and efficiency enquiries scatter across WhatsApp, Instagram, web forms and ad lead forms, so no shared record shows who answered whom.

Someone asking only for a price per kilowatt sits beside a plant manager who already sent bills and roof photos; nothing separates the enquiry worth surveying.

Roof area, azimuth, shading and transformer notes captured on site stay on one engineer’s phone, so whoever prepares the proposal gathers the same facts again.

After the proposal goes out the thread goes quiet: nobody sees whether the file was opened, where the decision is waiting or who owes the next contact.

Maintenance and panel-cleaning contracts lapse unnoticed, and the field team’s visit schedule lives in a spreadsheet nobody links to the customer record.

Where Rooftop and Ground-Mount Enquiries Arrive

Website Form and Chat Widget

A visitor who types in a bill amount and roof details becomes a customer record, and the pre-assessment form is shared in the same thread.

Google Search Campaigns

People searching for rooftop solar prices and installers mostly arrive from search ads; lead form records land in the CRM with their source.

Meta Lead Forms

Residential and small business enquiries arrive from Facebook and Instagram lead forms, so you can see per campaign which enquiry reached a survey.

WhatsApp Business

Price range, installation scope and reference site questions mostly land here; survey reminders are scheduled with approved template messages.

Corporate Email and Tender Requests

Industrial plants and building management companies email requests with a specification attached; the files stay on the same customer record.

Phone and Call Centre Notes

Phone enquiries are noted on the same record, and with a connected switchboard the call summary joins the conversation history.

What Rocketly Takes On Inside a Solar Company

Bring Every Energy Enquiry into One Inbox

WhatsApp Business and a personal line, Instagram DM, Facebook Messenger, Telegram, email, web forms and the chat widget merge on one screen. Rocketly supports 12 channel types; the company decides which to open.

A Staged Pipeline from Survey to Contract

Build your own stages: Enquiry → Pre-assessment → Site Survey → Proposal → Revision → Contract → Installation → Commissioning. The board shows which project waits on whom and what comes next.

Site Survey Booking and Field Calendar

Schedule the survey from the record, assign the responsible field engineer and sync the appointment with Google Calendar. A pre-survey reminder is drafted; the team decides when it goes out.

Ask for the Right Data with a Pre-assessment Form

Use Form Builder to collect roof area, roof type, tariff group, contracted capacity and recent consumption. Answers and photo attachments land on the customer record and trigger the flow you defined.

Keep Proposal Versions and the Presentation Together

Turn module, inverter, mounting structure and labour lines into a PDF proposal, share it through a customer-specific link, and follow view and approval status from the record.

Follow-Up for Proposals Awaiting a Decision

Drip sequences set the rhythm after a proposal; when your chosen interval passes, a task opens for the responsible sales engineer and the conversation continues on the same record.

Stage the Permitting and Grid Connection Paperwork

Open connection application, project approval, connection agreement and provisional acceptance as tasks, and note missing documents on the record. The utility sets the timing; you track the stage.

Maintenance Contracts and Periodic Service

Build reminders around the commissioning and contract end dates; tasks open for cleaning season, periodic inspection and renewal talks, and the field visit calendar stays in one place.

Reports by Channel, Project Type and Capacity Class

With 38 ready-made report types, judge from your own data which channel reaches a survey and which project type reaches a contract, then set ad spend by source.

Ready to bring the customer communication you connect into one shared workspace?

Configure your process, team and connected sources at a pace that fits your operation.

What AI Speeds Up in Solar Projects and What It Never Calculates

AI can prepare drafts and summaries from conversation context; your team decides what is shared with customers.

Drafts Replies

Produces drafts for recurring questions about installation scope, reference sites and process steps from your knowledge base; the engineer edits and decides whether to send.

Summarises Long Industrial Threads

Compresses months of proposal and revision messages so the engineer taking over sees the context without reading it all.

Tags the Enquiry by Project Type

Suggests whether the enquiry is rooftop, ground-mount or an efficiency project; the team confirms the tag and routes it to the right engineer.

Never Sizes a System or Promises Payback

AI performs no irradiation analysis, recommends no installed capacity and states no yield or payback figure. Those follow the site survey and the simulation your engineer runs.

How a Rooftop PV Enquiry Travels from Survey to Contract

01 · CONTROLLED HANDOFF

Turning a factory roof enquiry into a site survey

01

A plant manager submits roof area and monthly consumption through the web form; a record opens and the source is tagged as a search campaign.

02

AI drafts a reply from your knowledge base; the sales engineer edits it, asks for the missing figures and sends it.

03

The pre-assessment form is shared, and the bill image and roof photos land on the same record.

04

The record moves to Site Survey, an engineer is assigned and the appointment syncs to Google Calendar.

05

Survey notes, shading observations and measurements are written to the record, and a proposal-preparation task opens.

Tracking permitting with a ground-mount investor

Parcel details, target installed capacity and the ownership structure are captured on the customer record.

Connection application, project approval and the connection agreement open as separate tasks with named owners.

Letters and document requests from the authority are noted on the record; how long a filing takes depends on the utility.

As each stage changes, a status summary is drafted for the investor and the team approves and sends it.

Keeping a customer engaged while the proposal waits

Every sent proposal collects in one stage, showing how many days each has been waiting.

When your chosen interval passes, a follow-up task opens for the engineer and a reminder draft is prepared.

If the customer asks for changes, a new proposal version is added to the record and the earlier version stays archived.

An approved proposal moves to Contract and installation planning becomes a field-team task.

Renewing the service contract after commissioning

The commissioning date is recorded and reminders are scheduled around the contract end date.

As cleaning season approaches, the relevant customers are listed as a segment.

The follow-up sequence drafts the renewal message; the team approves the wording and the contact list.

The outcome is written to the record: renewals join the service calendar, the rest get a second-contact task.

Automation Flows Built Around Survey, Proposal and Service

Use these examples to discuss triggers, owners and review points before configuring your own process.

Classify and Route a New Energy Enquiry

So an ad or web-form enquiry never sits unowned

1

Trigger: a new record arrives from a connected channel or an ad lead form.

2

Condition: route to the matching sales engineer by rooftop, ground-mount or efficiency tag.

3

Action: move the record to Pre-assessment, share the form and prepare a reply draft.

4

If no contact is made within your chosen interval, notify the regional manager.

Task Chain Around the Site Survey

So the field team never arrives without the data it needs

1

Trigger: the survey appointment is added to the calendar.

2

Condition: if the pre-assessment form is complete the prep task closes, otherwise a missing-data task opens.

3

Action: prepare the pre-survey reminder; content and sending authority stay with the team.

4

After the appointment, survey notes and proposal preparation land on the engineer as tasks.

Maintenance Contract Renewal Reminder

Keeping the service relationship alive on commissioned plants

1

Trigger: the maintenance contract end date approaches.

2

Action: open a renewal task and prepare the summary the customer will receive.

3

Condition: if the customer renews, attach the record to the service calendar and plan visits.

4

If not, open a second-contact task and add the record to the end-of-season segment.

Connections We Recommend for Solar Companies

Connect native channels directly, or use a webhook for an existing tool — each card makes Rocketly’s role clear.

WhatsApp Business API

Native connection

Enquiry threads, survey reminders and template messages

Google Ads

Lead source

Source-level reporting for search-campaign enquiries

Meta Ads

Lead source

Residential and SME lead-form records arriving with their source

Google Calendar

Native connection

Syncing survey and service visit calendars with the team

Email (IMAP/SMTP)

Native connection

Attaching tender requests with specifications to a record

Google Sheets (Import)

One-time import

One-time transfer of an existing dealer and reference list

The Order to Set Things Up in a Solar Team

Use these steps to review your process, responsibilities and permissions before going live.

1

Define the team and regional permissions

Create sales engineer, field team and project manager users, and use roles to limit who sees which customer record and proposal.

2

Build project types and the pipeline

Define separate stage sets for rooftop, ground-mount and efficiency work, and write down which document must exist when a stage closes.

3

Connect channels and ad accounts

Start with the channel that brings the most enquiries, sync Google Ads and Meta lead forms, and place the pre-assessment form on your site.

4

Fill the knowledge base and proposal template

Write installation scope, equipment brands, reference sites and process steps. For yield and payback questions, define a redirect to a site survey and simulation.

5

Test the first three flows on sample records

Try enquiry routing, the survey task chain and the renewal reminder on test records before opening them to live customer communication.

6

Set up reports and mark the system boundary

Open channel, project type and capacity class reports. Simulation software, the monitoring portal and accounting keep running in parallel; Rocketly is the enquiry and proposal layer.

The Rocketly Capacity Your Solar Team Can Use

0

Channel types where survey and proposal requests land

0

Templates for proposal follow-up and service reminders

0

Report types covering survey and proposal flow

0

Interface languages for foreign investor threads

The operational examples on this page are not guaranteed outcomes. What is available and how it performs depend on your process, connected sources, permissions and team use.

Solar and Energy Efficiency Firms — Questions We Get

Rocketly is the enquiry and communication layer of solar and energy efficiency sales: rooftop and ground-mount enquiries from connected channels attach to one customer record, site surveys are scheduled, proposal and decision stages are tracked, and maintenance renewals are reminded. Your simulation software, remote monitoring portal and accounting package keep running alongside it.

With Form Builder you publish a pre-assessment form covering roof area, roof type, building age, tariff group, contracted capacity and recent consumption. The submission lands directly on the customer record, the bill image and roof photos stay with it, and the workflow you defined opens a site survey task for the responsible engineer.

No. Annual yield, specific production and payback are engineering results that depend on irradiation data, azimuth, tilt, shading and equipment selection, and they belong in your simulation tool. Rocketly does not produce that calculation. It carries the result into proposal lines and the customer record, keeps versions and presents them through one link.

Yes, though the timing is not ours to promise. Connection application, project approval, connection agreement and provisional acceptance become your own stages and tasks, with an assigned engineer and notes for missing documents. How long a filing takes depends on the distribution utility and the relevant authority, so no duration is claimed on this page.

The PDF proposal you build in the quote module is shared through a customer-specific link, and view and approval status are visible from the record. Proposals awaiting a decision gather in a single stage; when your chosen interval passes, a follow-up task opens for the sales engineer and a reminder draft is prepared. Your team approves the wording and decides when to send.

Yes. You build a workflow around the commissioning and contract end dates; Workflow Builder ships with 55 templates and 46 trigger types. Tasks and reminders are scheduled for periodic inspection, cleaning season and the renewal conversation, and the field team’s visit calendar is kept in the same place.

The conversation summary compresses months of messages, while proposal revisions, preferred equipment brands, payment plans and survey notes stay on the same record. When the sales engineer changes, the new owner sees the context without rereading the history and takes over open tasks and the next step from one screen.

Yes. Power factor correction, LED retrofits, heat recovery, insulation and monitoring systems can run as a separate pipeline from PV projects. You name the audit report delivery, investment approval and implementation stages the way your firm works, and the board shows which customer is waiting at which line item.

There is a permanently free plan and no credit card is requested, so a two or three person sales team can start with the shared inbox, customer records and the pipeline. AI features, advanced workflow steps and some channel connections sit in paid plans, and the pricing page shows which feature belongs where.

Solar (PV) & Energy Efficiency

Put Your Solar Sales Process on One Screen

Keep the enquiry, the site survey, the proposal version and the service contract on one record.

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