01 · CONTROLLED HANDOFF
Taking an Instagram bathroom enquiry to a survey
01
A DM under a finished-job post lands in the inbox and a new job record opens; flat type, rooms involved and rough budget expectation are noted.
02
AI drafts a reply from the knowledge base covering how you work and what the survey involves; the site manager edits it, notes that the firm price follows the survey, and sends it.
03
The record moves to the Survey stage; the homeowner picks a day through the booking link and the appointment lands on the calendar.
04
Survey photos, room measurements and plumbing notes attach to the same record.
05
A quote with measured items per room is prepared, shared through a private link, and the record moves to Quote.