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HR & Headhunting

A recruitment desk runs two separate tracks, and both end up mixed into one list.

Rocketly lets you run the candidate track and the client-company track side by side without merging them. Role briefings, the candidate pool, shortlist presentations, interview scheduling and post-start follow-up all keep their own owner in one workspace.

Why Recruitment Work Splits Into Two Half-Tracked Lists

Candidate threads and client-company threads sit in the same list, so one consultant tries to follow a role briefing and candidate questions on a single screen.

The competencies, salary band and decision path agreed in the briefing stay in one notebook, so the criteria get asked again when the shortlist is built.

The candidate pool from earlier searches is scattered across spreadsheets, email attachments and phone contacts, so a suitable person already on file gets sourced again.

Interview scheduling runs across the candidate, the consultant and the client company, and an unconfirmed slot drops at the last minute, pushing the whole role back.

Nobody measures how long a role takes to close or which source produces shortlisted candidates, so workload and fee conversations run on gut feel.

Where Candidates and Client Companies Reach You

WhatsApp Business and Personal Line

Candidate confirmations, interview time changes and last-minute notices mostly run here; both lines can be connected and the thread stays tied to the candidate record.

Email and CV Attachments

Applications with a CV and cover note, and vacancy requests from client companies, land in the same inbox, with attachments filed on the right candidate or role record.

LinkedIn Campaigns and Lead Forms

Records from employer-brand campaigns and client lead forms land in the CRM with their source, so you can see which campaign reached a briefing.

Website Application Form and Chat Widget

The general application form on your careers page and the employer enquiry form turn a visitor straight into a candidate or client record.

Referrals and Candidate Introductions

Names introduced by placed candidates and sector contacts are saved with a source tag, so reports show which part of the network actually brings candidates.

Phone Call Notes

In headhunting the first contact is usually a call; the note is written onto the candidate record so the process runs on one continuous history.

How Rocketly Keeps the Candidate and Client Lanes Apart

Run Two Lanes in One Workspace

Keep role opportunities on the client board and candidate records on the candidate board. Which roles a candidate has been submitted to, and which candidates went to a role, stay linked — without the two lists blurring into one.

Collect Candidate and Client Messages in One Inbox

WhatsApp Business and a personal line, LinkedIn campaign records, email, web forms and live chat — the sources your agency connects appear on one screen. Rocketly supports 12 channel types, and the agency chooses which ones to open.

Capture the Role Briefing in Structured Fields

Title, department, required competencies, salary band, working pattern, decision maker and target close date live in custom fields. Send the same questions to the client as a Form Builder briefing form and let answers land straight on the role record.

Tag the Candidate Pool So It Can Be Reused

Segment candidates by specialism, seniority, sector, location and working pattern; when a new role opens, you filter the pool to see who already fits instead of starting the search from scratch.

Schedule Interviews Across Three Calendars

Use a shareable booking page so the candidate picks a screening slot, and the appointment syncs with the consultant’s Google Calendar. The client interview opens as a task with a confirmation reminder planned around it.

Document the Shortlist and the Service Agreement

Build the shortlist summary from a document template and share it with the client through a dedicated link; the service agreement, fee percentage and contractual replacement period stay on the same client record.

Put Post-Placement Follow-Up on a Schedule

Plan separate touchpoints with the candidate and the client from the start date onward; tasks open for the first week, the first month and the end of probation, and each response is noted on the record.

AI Reply Drafts and Call Summaries

AI drafts candidate and client replies from your knowledge base and summarizes long threads and screening-call transcripts. It does not screen candidates or score competencies; the consultant approves the content.

Reports by Role, Source and Consultant

With 38 ready-made report types, evaluate with your own data where each role is waiting, which source produces shortlisted candidates and how work is spread across consultants.

Ready to bring the customer communication you connect into one shared workspace?

Configure your process, team and connected sources at a pace that fits your operation.

How Far AI Goes in a Recruitment Process

AI can prepare drafts and summaries from conversation context; your team decides what is shared with customers.

Drafts Candidate and Client Replies

Produces drafts about process steps, working patterns and recurring questions from your knowledge base; the consultant edits and decides whether to send.

Summarizes Screening Calls and Long Threads

Turns a meeting-bot recording into a transcript and summary and shortens months of correspondence, so context survives when a role changes consultant.

Suggests Tags and Keeps Records Tidy

Pulls specialism, seniority and location hints out of the conversation and proposes tags; the consultant confirms or changes the suggestion.

Does Not Screen, Score or Decide

AI runs no candidate assessment, produces no suitability score, picks no shortlist and makes no hiring decision. Those calls belong to the consultant and the client company.

One Role From Briefing to Placement Follow-Up

01 · CONTROLLED HANDOFF

Turning a new client vacancy into a proper briefing

01

The client writes by email or WhatsApp that a new role is open, and the request opens as a role opportunity linked to the existing client record.

02

A briefing form goes to the client; title, competencies, salary band, working pattern and decision maker land directly on the role record.

03

The briefing call is booked into the consultant’s calendar, and its summary attaches to the same record.

04

The role moves to the Search stage, a consultant is assigned and the target close date field is filled in.

Building the longlist and shortlist from the pool

The existing pool is filtered by specialism, seniority, sector and location, and matching candidates are linked to the role.

For gaps the pool cannot fill, new sourcing tasks open, and inbound applications attach to the same candidate records.

Screening calls are booked through a shareable link, and notes plus the summary are written onto the candidate record.

The shortlist summary is prepared from a document template and shared with the client through a dedicated link, with view status tracked.

Running the interview calendar between three parties

The interview windows offered by the client are written onto the role record, with a separate task per candidate.

The confirmation and location or link details are prepared as a draft; the consultant edits and decides whether to send.

Post-interview feedback is written to both the candidate and the role record, and rejected candidates stay in the pool with their tag.

For candidates reaching offer, salary, start date and notice period fields are filled and the party awaiting a decision is flagged.

Following the placed candidate and the client relationship

When the offer is accepted the role moves to Placed and the fee invoice record opens.

Separate follow-up tasks are planned for the first week, the first month and the end of probation from the start date onward.

Responses from the candidate and the client are noted on their records, and a flagged concern raises an alert for the consultant.

When the period closes cleanly, a task opens to ask the client for the next role and a reference, and the candidate’s pool tag is updated.

Automations for Briefings, Interviews and Placements

Use these examples to discuss triggers, owners and review points before configuring your own process.

Turning a New Vacancy Into a Briefing

So a client request never becomes a search without a brief

1

Trigger: a new role opportunity opens on a client record.

2

Condition: if briefing fields are incomplete, prepare the briefing form and open a task for the consultant.

3

Action: schedule the briefing call and move the role to the Search stage.

4

If the briefing is not completed within your chosen interval, notify the team lead.

Interview Confirmation and Feedback Capture

So a slot does not drop and feedback does not evaporate

1

Trigger: the interview date approaches.

2

Condition: the candidate has given contact consent and the appointment is awaiting confirmation.

3

Action: prepare the confirmation as a draft; the consultant edits it and decides whether to send.

4

Once the interview date passes, open a feedback-entry task and remind if nothing is recorded.

Two-Sided Follow-Up After the Start Date

Contact with both the candidate and the client in the first period

1

Trigger: the role moves to the Placed stage.

2

Action: plan separate tasks for the first week, the first month and the end of probation on both sides.

3

Condition: if a response is flagged as a concern, raise a priority alert for the consultant.

4

When the period closes cleanly, open a task for the next role and a reference request.

Connections That Feed the Candidate and Client Lanes

Connect native channels directly, or use a webhook for an existing tool — each card makes Rocketly’s role clear.

WhatsApp Business API

Native connection

Candidate confirmations, interview notices and template messages tied to the record

Email (IMAP/SMTP)

Native connection

CV applications and client correspondence landing in one inbox

Google Calendar

Native connection

Screening calls and interviews synced with the consultant’s calendar

LinkedIn Ads

Lead source

Employer-brand and client-acquisition campaign records arriving with their source

Google Sheets (Import)

One-time import

Moving an existing candidate pool across in one pass with field mapping

Microsoft Teams

Link / manual flow

New role, shortlist and placement alerts reaching the team channel

Where to Start Building the Two-Lane Setup

Use these steps to review your process, responsibilities and permissions before going live.

1

Define consultants and access rights

Create senior consultant, researcher and client-relationship users; use roles to limit who sees which candidate record, role and conversation.

2

Build the two boards and their stages

Name the client flow Request → Briefing → Search → Shortlist → Interview → Offer → Placed, and the candidate flow Pool → Screening → Submitted → In Process → Closed.

3

Open the candidate and role custom fields

On candidates define specialism, seniority, location, working pattern and expectations; on roles define title, salary band, decision maker and target close date.

4

Prepare the briefing form and document templates

Turn the client briefing form, the shortlist presentation layout, the service agreement wording and the fee terms into reusable templates.

5

Connect channels and import the pool

Connect WhatsApp and email, add the application form to your careers page, then import the existing candidate pool from CSV or Google Sheets and tidy the tags.

6

Set reports and clarify the boundary

Set up role-stage, source and consultant-workload reports. Job boards, CV databases and assessment tools run in parallel; Rocketly is the relationship, process and follow-up layer.

The Rocketly Capacity Behind a Recruitment Desk

0

Channel types where candidates and clients write

0

Templates for role and interview follow-up

0

Report types covering the recruitment desk

0

Interface languages for international candidates

The operational examples on this page are not guaranteed outcomes. What is available and how it performs depend on your process, connected sources, permissions and team use.

Recruitment and Headhunting CRM — Questions Agencies Ask

Rocketly is a CRM layer that runs both sides of a recruitment desk in one workspace: role opportunities and briefing details on the client side, candidate records and pool tags on the candidate side, screening and interview appointments on the calendar, the shortlist documented, and post-start follow-up running as tasks. Job-board posting, CV-database sourcing and assessment tools keep running in parallel alongside it.

Yes. On the client side each open role is an opportunity record moving through its own stages; on the candidate side each person has their own record with their own tags and interview history. The two are linked: which roles a candidate has been submitted to, and which candidates went to a role, are readable from the record. So you follow both lanes on separate boards without their day-to-day lists blurring into one.

You define title, department, required competencies, salary band, working pattern, decision maker and target close date as custom fields on the role record. The same questions can become a Form Builder briefing form you send to the client, so answers land directly on the role record and fire the workflow you defined. The briefing call summary attaches to the same record, which means the criteria do not have to be asked again when the shortlist is built.

You tag candidates with specialism, seniority, sector, location, working pattern and salary expectation, and build segments from those fields. When a new role opens you filter the pool to find suitable people and read earlier interview notes and where they dropped out from the same record. Your existing candidate list can be bulk imported from CSV, Excel, VCF or Google Sheets, and it is worth checking the field mapping with a sample file first.

For screening you use a shareable booking page: the candidate picks a slot and the appointment syncs two ways with the consultant’s Google Calendar. The client interview opens as a task inside the windows they offered, with a confirmation reminder planned around it; message content and send approval are configured according to your agency policy. Post-interview feedback is written to both the candidate and the role record, and rejected candidates stay in the pool with their tag.

Yes. When the offer is accepted the role moves to Placed, and start date, salary and the contractual replacement period are kept as fields. You plan separate follow-up tasks with the candidate and the client for the first week, the first month and the end of probation. On the fee side an invoice record opens and payment status is followed from the client record; statutory ledger and tax filing work stays with your accountant.

No. AI produces assisting output only: reply drafts based on your knowledge base, summaries of long threads and screening-call transcripts, and tag suggestions from the conversation context. Screening, competency scoring, suitability judgement and shortlist selection belong to the consultant. Final review of anything going to a candidate or a client, and the authority to send it, stay with your team; AI does not start outbound contact by itself.

Access is role-based: you define which consultant sees which candidate records, roles, conversations and reports. The infrastructure is built to operate in line with data protection requirements, and activity history is kept. Candidate consent, retention periods and removal from the pool remain your agency’s responsibility; you can record those decisions in fields and tags and build a reminder flow for records whose retention window is closing.

The free plan runs indefinitely, no credit card is asked for and there is no trial-period limit. The interface is available in 3 languages — Turkish, English and Russian — so you run candidate correspondence in whichever language you choose, note the conversation language and time zone on the record, and plan interviews around it. AI features, advanced workflows and certain channel connections belong to paid plans.

Recruitment & Headhunter Agencies

See Your Candidate Lane and Client Lane Separately

Keep the role briefing, the candidate pool, the interview slot and the placement follow-up in one workspace.

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