The collection enquiry sits in one place, the contract order somewhere else entirely.

Rocketly is the communication layer of collection and contract selling: sample and production enquiries from connected channels attach to one buyer record, sample approval, fabric sourcing, quality control and shipping stages are tracked, and season follow-up is configured. Cutting plans, pattern software and ERP keep running in parallel; Rocketly does not take their place.

Tech packs, colour cards, lab dip photos and size chart versions from the buyer attach directly to the buyer record; each new revision lands on the same record and the previous version stays archived. Because sampling, shipping and feedback open as separate tasks, which approved version reached the workshop never becomes a dispute.

Yes. You open separate tasks on the order record for fabric, lining, buttons, zips and labels, each carrying an owner, a supplier and the confirmation date you expect. A late confirmation pushes the task up the list so it is obvious which item the order is waiting on. With the Inventory add-on you can also keep your own material records.

Yes. Measurement deviations, stitching defects and wash or colourfastness results are written to the order record as tasks and notes; the correction request goes to the workshop supervisor and the result lands on the same record. When the style is reordered, past findings are read from the record. The quality decision stays with your lab and inspection team.

No. Fabric price depends on supplier confirmation, yardage and currency terms, while the season delivery date depends on your cutting and sewing plan and workshop load. Rocketly does not produce those decisions. It routes the buyer’s question to the right owner as a task and writes the returned price and date onto the quote and the record.

The interface is available in 3 languages: Turkish, English and Russian. The buyer’s conversation language, time zone and season calendar are noted on the record and follow-up tasks are planned around them. A season-long thread can be summarised, so the rep taking over the account does not reread months of messages.

Workflow Builder ships with 55 templates and 46 trigger types. You build flows around the season calendar, the sample shipping date or a stage change. The collection announcement draft and the recipient list are prepared, while image selection, final wording and the decision to send stay with your team.

Apparel firms with a retail side can bring order and customer notifications from their store platform into the CRM through a webhook connection, so wholesale buyer threads and direct consumer enquiries appear in the same workspace. Order fulfilment and shipping operations continue to live in your store platform.

Yes. Bulk import runs from CSV, Excel, VCF and Google Sheets, mapping company name, contact, country, style group and custom fields. Business-card lists from fairs and showroom visits load the same way. Checking the mapping with a sample file before the full import reduces the risk of duplicate records.